Terms of Use

PLEASE READ CAREFULLY. By accessing and/or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and the Privacy Policy, which is incorporated by reference. If you accept the Agreement on behalf of a company, you represent you have authority to bind that entity.

We may modify the Platform or these Terms at any time by posting updates on the Platform. Your continued use constitutes acceptance of the modified Terms.

• Do not reverse engineer, decompile, disassemble, or attempt to derive source code.
• Do not modify, copy, resell, distribute, or sublicense the Platform or use it to build a competing service.
• Do not upload harmful code or circumvent security/usage safeguards.
• Do not operate the Platform for third parties (service bureau/timeshare).

• Maintain confidentiality of login credentials and notify VirtualScribe of any suspected unauthorized use.
• You are responsible for all activities under any Authorized User's credentials.
• VirtualScribe may disable accounts at any time for violation of these Terms.

During the trial you may not use the Platform for competitive analysis or commercial/professional purposes. VirtualScribe may terminate trial access at any time.

• Extension terms are in addition to these Terms; in case of conflict for extension use, the extension terms control.
• You must not permit non-Authorized Users to use the extension or engage in prohibited actions (reverse engineering, copying, reselling, harmful code, etc.).
• The extension is provided “as is” without warranties; liability for extension use is disclaimed to the extent permitted by law.

Policies for collection and use of personal information are set forth in the Privacy Policy, incorporated by reference.

• You must retain proprietary notices on any permitted copies.
• You may not make derivative works, public displays, or commercial uses of the Content.
• Use of trademarks and logos requires prior written permission.

• “Your Data” includes Medical Records, Patient Recordings, Authorized User info, Voice ID, and Output.
• VirtualScribe processes PHI under a Business Associate Agreement (Schedule A).
• With opt-in, “Learned Output” and Voice ID may be retained/used to customize and improve accuracy.

You are responsible for the retention options you select. If 30-day retention is chosen, data will be deleted after that period (subject to backup deletion windows).

• Keep billing info current; recurring charges continue until you cancel.
• Change or terminate via the billing page or email; use continues until period end.
• Non-payment may result in suspension/termination.

• No scraping/market research for competing businesses.
• No posting of IP-infringing or hateful/violent content.
• Do not disclose others’ sensitive personal information.

Arbitration may occur in person, by documents, phone, or online; if in person, it occurs in the U.S. county where you reside. Parties may litigate to compel or confirm arbitration awards.

You agree to bring claims only on an individual basis.

VirtualScribe may seek interim/equitable relief from courts in California to protect proprietary rights.

Parties consent to exclusive jurisdiction in California and waive objections such as improper venue or inconvenient forum.

Except as agreed in writing, this Agreement is the entire agreement and supersedes prior agreements on the subject matter.